Privacy policy

Last updated: May 15, 2025

This Privacy Policy describes how Down Home by DeBoers (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shopdh.com (the “Site”), or otherwise engage with us (collectively, the “Services”).

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal or regulatory requirements, or for other operational reasons. Any updates will be posted on this page with the updated “Last updated” date. We encourage you to review this policy periodically.

Information We Collect

1. Information You Provide Directly:

Contact details (e.g., name, email address, phone number, shipping/billing address)
Order details (e.g., product selections, order history)
Account information (e.g., username, password, preferences)
Customer service interactions
Reviews or other user-generated content

2. Information Automatically Collected:

We collect certain information via cookies and similar technologies, such as:

IP address
Device and browser type
Pages viewed
Time spent on the Site
Referring URLs

For more on how cookies are used, please refer to our Cookie Policy.

3. Information from Third Parties:

We may collect information from vendors and platforms that support our Services (e.g., Shopify, payment processors, advertising networks).

How We Use Your Information

We may use your information for:

Processing orders and payments
Providing customer support
Communicating with you about orders, promotions, or policy updates
Improving our website, products, and services
Preventing fraud or enforcing our policies
Marketing and advertising (in compliance with legal obligations and user preferences)

Sharing Your Information

We may share your personal information with:

Service providers and vendors (e.g., payment processors, fulfillment partners)
Marketing partners (e.g., Shopify Audiences, email marketing platforms)
Legal authorities if required by law
Other parties in the event of a business transaction (e.g., merger or acquisition)

We do not sell or share sensitive personal information to infer characteristics about you.

User-Generated Content

Any information you submit to public parts of the Services (e.g., reviews) may be visible to other users. Please exercise caution when sharing personal information in these areas.

Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect information from minors. If you believe a child has provided us with their data, please contact us to request removal.

Your Privacy Rights

Depending on your location, you may have rights including:

Accessing your personal information
Requesting deletion or correction of your data
Opting out of marketing communications
Limiting or restricting the use of sensitive data
Withdrawing consent where applicable

To exercise your rights, contact us using the information at the bottom of this policy.

To opt out of certain Shopify ad services, visit Shopify Privacy Tools.

Data Retention and Security

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. While we implement safeguards to protect your data, no method of transmission or storage is 100% secure.

International Users

If you access our Site outside the U.S., your data may be transferred to, processed, and stored in the U.S. We ensure such transfers comply with applicable laws using recognized safeguards (e.g., Standard Contractual Clauses).

Contact Us

If you have questions or would like to exercise your rights, please contact us at:

Down Home by DeBoers
📞 (605) 777-5463
📧 customerservice@downhomedeboers.com
📍 108 Venture Place, Suite 200, Tea, SD 57064, United States